Certainly! Below is the entire privacy policy with the added section on cookies and Google Analytics, formatted to match the rest of the policy for easy copy-pasting into WordPress:
Last updated: 1st November 2024
www.orbitecuk.com (‘Website’) is provided by Orbitec Ltd. In doing so, we may be in a position to receive and process personal information relating to you. As the controller of this information, we’re providing this Privacy Notice (‘Notice’) to explain our approach to personal information. This Notice forms part of our Privacy Policy, which governs the use of this Website.
We intend only to process personal information fairly and transparently as required by data protection law including the General Data Protection Regulation (GDPR). In particular, before obtaining information from you we intend to alert you to this Notice, let you know how we intend to process the information and (unless processing is necessary for at least one of the 5 reasons outlined in clause 2 below) we’ll only process the information if you consent to that processing. The GDPR also defines certain ‘special categories’ of personal information that’s considered more sensitive. These categories require a higher level of protection, as explained below.
Of course, you may browse parts of this Website without providing any information about yourself and without accepting cookies. In that case, it’s unlikely we’ll possess and process any information relating to you.
We’ll start this Notice by setting out the conditions we must satisfy before processing your data. However, you may wish to skip to clause 4, which summarises what we intend to collect. The Notice also explains some of the security measures we take to protect your personal information, and tells you certain things we will or won’t do. You should read this Notice in conjunction with the Privacy Policy.
Sometimes, when you take a new service or product from us, or discuss taking a new service or product but decide against, we might wish to provide you with further information about similar services or products by email or other written electronic communication. In that situation, we will always give you the opportunity to refuse to receive that further information and if you change your mind please let us know. We’ll endeavour to remind you of your right to opt-out on each occasion that we provide such information.
1.1 Registered number: 5052967
1.2 Registered office: Orbitec Ltd, 40 Royal Scot Road, Pride Park, Derby, DE24 8AJ
We will only collect personal information relating to you if one of the following conditions have been satisfied:
2.1 You have clearly told us that you are content for us to collect that information for the certain purpose or purposes that we will have specified.
2.2 The processing is necessary for the performance of a contract that we have with you.
2.3 The processing is necessary so that we can comply with the law.
2.4 The processing is necessary to protect someone’s life.
2.5 The processing is necessary for performance of a task that’s in the public interest.
2.6 The processing is necessary for our or another’s legitimate interest – but in this case, we’ll balance those interests against your interests.
3.1 At the point of collecting the information, we’ll endeavour to explain how we intend to use the information and which of these purposes apply. If we rely on consent, we’ll provide you with the opportunity to tell us that you’re happy to provide the information.
3.2 If at any point in time you change your mind and decide that you don’t consent, please let us know and we’ll endeavour to stop processing your information in the specified manner, or we’ll delete your data if there is no continuing reason for possessing it.
3.3 If you don’t consent to a particular bit of processing, we’ll endeavour to ensure that the Website and our service continue to operate without the need for that information.
4.1 We envisage asking for the following types of information from you:
| Information type | Purpose and related details | Justification |
|---|---|---|
| Contact information (name, Company, email address, telephone No) | We ask for this to enable a response to your enquiry | It’s necessary for the performance of a contract with you |
4.2 We may collect personal information about you from a number of sources, including the following:
4.2.1 From you when you agree to take a service or product from us, in which case this may include your contact details, date of birth, how you will pay for the product or service and your bank details.
4.2.2 From you when you contact us with an enquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.
4.2.3 From documents that are available to the public, such as the electoral register.
4.2.4 From third parties to whom you have provided information with your consent to pass it on to other organisations or persons – when we receive such information we will let you know as soon as is reasonably practicable.
4.2.5 When you visit our website, we may collect information through cookies to enhance your browsing experience and analyze site traffic. You can view and manage the cookies we collect through your browser settings.
4.3 If you refuse to provide information requested, then if that information is necessary for a service we provide to you we may need to stop providing that service.
4.4 At the time of collecting information, by whichever method is used, we’ll endeavour to alert you and inform you about our purposes and legal basis for processing that information, as well as whether we intend to share the information with anyone else or send it outside of the European Economic Area. If at any point you think we’ve invited you to provide information without explaining why, feel free to object and ask for our reasons.
5.1 Data protection, privacy and security are important to us, and we shall only use your personal information for specified purposes and shall not keep such personal information longer than is necessary to fulfil these purposes. The following are examples of such purposes. We have also indicated below which GDPR justification applies, however it will depend on the circumstances of each case. At the time of collecting we will provide further information, and you may always ask for further information from us.
5.1.1 To help us to identify you when you contact us. This will normally be necessary for the performance of our contract.
5.1.2 To help us to identify accounts, services and/or products which you could have from us or selected partners from time to time. We may do this by automatic means using a scoring system, which uses the personal information you’ve provided and/or any information we hold about you and personal information from third party agencies (including credit reference agencies). We will only use your information for this purpose if you agree to it.
5.1.3 To help us to administer and to contact you about improved administration of any accounts, services and products we have provided before, do provide now or will or may provide in the future. This will often be necessary, but sometimes the improvements will not be necessary in which case we will ask whether you agree.
5.1.4 To allow us to carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information. This will sometimes require that you consent, but will sometimes be exempt as market research.
5.1.5 To help to prevent and detect fraud or loss. This will only be done in certain circumstances when we consider it necessary or the law requires it.
5.1.6 To allow us to contact you by written electronic means (such as email, text or multimedia messages) about products and services offered by us where:
5.1.6.1 these products are similar to those you have already purchased from us,
5.1.6.2 you were given the opportunity to opt out of being contacted by us at the time your personal information was originally collected by us and at the time of our subsequent communications with you, and
5.1.6.3 you have not opted out of us contacting you.
5.1.7 To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about products and services offered by us and selected partners where you have expressly consented to us doing so.
5.1.8 We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.
5.1.8.1 Before doing that, we will always tell you of our intentions and of the specific purpose in making the recording. Sometimes such recordings will be necessary to comply with the law. Alternatively, sometimes the recording will be necessary for our legitimate interest, but in that case we’ll only record the call if our interest outweighs yours. This will depend on all the circumstances, in particular the importance of the information and whether we can obtain the information another way that’s less intrusive.
5.1.8.2 If we think the recording would be useful for us but that it’s not necessary we’ll ask whether you consent to the recording, and will provide an option for you to tell us that you consent. In those situations, if you don’t consent, the call will either automatically end or will not be recorded.
5.1.9 When it’s required by law, we’ll check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we intend to record this.
5.2 We will not disclose your personal information to any third party except in accordance with this Notice, and in particular in these circumstances:
5.2.1 They will be processing the data on our behalf as a data processor (where we’ll be the data controller). In that situation, we’ll always have a contract with
the data processor to ensure they comply with data protection laws and only process data in accordance with our instructions.
5.2.2 We might share your data with authorities or regulators when required to do so by law.
6.1 We will not keep your personal information for longer than is necessary for the purpose for which it was collected.
7.1 We employ robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
8.1 You have the right to access, correct, or request deletion of your personal information. You may also object to or restrict the processing of your data in certain circumstances.
9.1 What are cookies?
Cookies are small text files placed on your device when you visit our Website. They are used to improve your browsing experience, remember preferences, and analyze how you interact with our Website.
9.2 How we use cookies
We use cookies on this Website to:
9.2.1 Improve the functionality and performance of the Website.
9.2.2 Collect data through Google Analytics to understand how visitors use the Website. This helps us monitor traffic, improve content, and provide a better user experience.
9.3 Google Analytics
9.3.1 We use Google Analytics to collect anonymous information about your visit, including:
9.3.2 This data is aggregated and anonymized, meaning it cannot be used to identify you personally. Google processes this data under its own Privacy Policy, which you can view at https://policies.google.com/privacy.
9.4 Managing cookies
9.4.1 You can manage or disable cookies through your browser settings. Options typically include:
9.5 Your consent
9.5.1 When you first visit the Website, we will request your consent for the use of non-essential cookies, including those for analytics purposes.
9.5.2 You may withdraw or change your consent at any time by adjusting your browser settings or contacting us at info@orbitecuk.com.
9.6 Changes to this section
9.6.1 From time to time, we may update the way we use cookies, and any changes will be reflected in this section.
9.6.2 Please check this section regularly to ensure you are aware of any updates.
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Orbitec design, manufacture and supply a comprehensive range of systems, products and accessories for the Orbital TIG Process. Our products are employed across a diverse range of industries including: Pharmaceutical, Biotechnology, Chemical, Food & Dairy, Semiconductor, Aerospace, Petrochemical, Offshore and Nuclear.
